Website use and our relationship
These terms apply to sbaassociatesindia.com, operated under the SBA Associates name, and its enquiry and payment links. Please use the website lawfully and read our Privacy Policy for information handling. Browsing, sending an enquiry, receiving an OTP or making a payment does not by itself create an accepted professional engagement. Before work starts, the relevant service provider, scope, deliverables, responsibilities, fees and timing should be confirmed in writing.
Information and compliance updates
Website material, articles, service descriptions and Important Dates entries provide general guidance. They are not a personalised tax opinion, audit report, legal opinion or investment recommendation. A deadline can depend on the taxpayer category, state, financial year, turnover, actual AGM date or a later government notification. The ticker is scheduled for periodic review, but a scheduled check cannot guarantee immediate access to every portal or capture every filing obligation. Confirm the current official requirement and your circumstances before acting.
Services and professional responsibility
A written engagement governs work we accept and takes priority over inconsistent general website wording for that work, subject to mandatory law. Statutory audit, certification or other reserved work must be carried out by a person appropriately qualified and authorised for the assignment. Listing a service, overseas desk or partner does not establish a regulator's approval or promise a specific result. Cross-border requirements and the identity of any separately engaged professional will be clarified for the particular assignment.
Client information and authorisation
Please provide complete, accurate and timely records and confirm that you are authorised to provide information about your business or another person. Tell us promptly about changes, notices, prior filings and relevant deadlines. You remain responsible for reviewing and approving information submitted on your behalf and for taxes, statutory charges and obligations assigned to you by law. We may request clarification or pause work if necessary records, approvals or lawful instructions are missing. Do not send passwords, banking OTPs, card PINs or unrelated identity documents through the general enquiry channel.
Fees, taxes and online payments
Fees, applicable taxes, payment stages and third-party charges should be confirmed in the quotation or engagement. Government fees are separate unless expressly included. Use the Pay Online link only for an agreed purpose and check the recipient, amount and reference on the Razorpay page before paying. The payment provider and your bank control processing and settlement. Keep the transaction reference and contact us if a debit is duplicated, a payment appears unsuccessful or an invoice cannot be matched.
Changes, cancellation and refunds
Ask us promptly if you need to change or cancel an assignment. We will assess the request against the agreed scope, work already completed, commitments made and applicable law. A payment is not automatically non-refundable merely because it was made online. Any refund entitlement, adjustment for completed work or unrecoverable third-party charge must follow the engagement and mandatory consumer rights. Confirmed refunds are processed through an appropriate payment route; provider or banking processing times can vary. We will explain the decision and any applicable deduction rather than promise an unagreed refund period.
Timelines, approvals and external dependencies
Delivery estimates depend on timely records, client approvals and access to relevant systems. Government portals, banks, registries and other authorities may request further information or determine their own processing times. We cannot guarantee incorporation, registration, certification, loan sanction, tax relief or another authority's approval. A submission acknowledgement is not necessarily final acceptance. We will communicate material issues affecting work we have accepted; notify us promptly if you become aware of an urgent deadline or notice.
Permitted use and intellectual property
You may read the website and retain reasonable extracts for your own reference. Our original text, layout and branding remain protected by applicable intellectual-property rights; third-party material belongs to its respective owners. Do not impersonate others, submit fraudulent instructions, misuse verification codes, introduce harmful software, evade access controls or disrupt the site. Reproducing substantial content or using SBA branding commercially requires permission, except where the law allows otherwise. We may restrict abusive use while preserving any rights relating to an existing engagement.
External sites and communications
Links to government portals, payment providers, social platforms or other organisations are provided for convenience. Their availability, content and terms are controlled by those organisations. Check the destination before sharing information or paying. Electronic communications may be delayed or misdirected; contact us through a verified channel if instructions appear unusual. We will not treat a listing of a partner, desk, article or external link as a guarantee of that party's services.
Responsibility and limitations
We aim to use reasonable care in our website and the services we agree to provide. Website information may contain errors or become outdated, and access may be interrupted. Responsibility for an accepted assignment is assessed under its engagement and applicable law. Nothing in these terms excludes liability that cannot lawfully be excluded, removes mandatory consumer rights, or excuses fraud or deliberate misconduct. Any specific limitation of liability must be lawful and agreed in the relevant engagement; this website does not impose an undisclosed blanket financial cap.
Concerns, applicable law and changes
For service, billing or website concerns, contact SBA Associates or call +91 8981646659, quoting the assignment or transaction reference. India correspondence: Near Uttarpara, Makhla, Uttarpara Kotrung, Hooghly, West Bengal 712245, India. We will seek to resolve concerns through discussion. These general website terms are governed by Indian law, subject to mandatory protections and any lawful jurisdiction provisions agreed for a specific engagement. Courts and statutory forums retain the jurisdiction given to them by law. Updates apply prospectively; an existing written engagement is not silently rewritten by a website change.
Speak to SBA Associates before sharing sensitive records or accepting a service.
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